Wise Pest Control Pasadena Reviews: Roof Rats & Real Quotes (2026)

Last Updated: 2026 | Data verified by The PCC Research Team

In Pasadena, the older historic homes and lush foothills create a paradise for roof rats. Solving a rodent problem requires intense physical exclusion work, not just throwing bait blocks into an attic. Based on our data, Wise Pest Control thrives at exactly this.

When compiling our Pasadena pest control guide and analyzing the best pest control companies in Pasadena, we don’t look at polished marketing material. We bypass the spin and audit raw, verified Google Maps reviews from real homeowners to find out how a company actually operates in the field.

Our 2026 data extraction for Wise Pest Control revealed a highly technical field team that excels at finding obscure rodent access points and offering honest, transparent pricing options for termite eradication. However, to maintain absolute transparency, we also uncovered a severe customer service complaint regarding ghosting and missed appointments by management. If you are dealing with a severe infestation in the San Gabriel Valley, here is the verifiable truth about what to expect from Wise.

Service Deep Dive: Elite Rodent Exclusion & Fair Pricing

In our head-to-head pest control comparisons, we constantly emphasize that a pest control company is only as good as its inspection. Many companies send out “salesmen” who do a quick lap around the house. The data shows that Wise Pest Control sends out actual technicians who physically climb onto roofs and crawl into attics.

Furthermore, their pricing structure is highly competitive. Customers who received multiple quotes report that Wise fell right in the middle—avoiding the “too good to be true” $500 trap-only quotes, but significantly undercutting the massive $1,900 corporate bids.

• “The first 2 companies came and did an inspection. I thought it was weird, but both companies just walked once around the house and saw a couple holes the rats could get into. One company DID go on roof but said they saw no issues up there. I got quotes…. one for $500 to seal holes and set up traps. Another was for $1900. JEFF, from WISE, came and did a THOROUGH inspection. He found lots of access points. He went onto the roof and found 2 tiny holes that had entrace-scratch marks from the rats. He also mentioned they can get in through the pipes sticking out of roof… Jeff ALSO went into my attic to inspect. Their quote came in higher than $500, but lower than $1900…. They scheduled a service day fairly quickly and got the job done in a few short hours. They sealed up all holes, including covering pipes on roof with metal caging to keep rats out. And they built a new crawlspace entry-door for under our house.” — MATTHEW Parsons-Woolf

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• “Jeff & Chase were friendly, extremely knowledgeable, and provided exceptional customer service! I had 3 other quotes and they had the most honest and fair pricing.” — Ninoska Paz

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Service Deep Dive: Termites & Venomous Spiders

Beyond rodent exclusion, Wise Pest Control is highly rated for dealing with specialized insect threats. When treating for venomous spiders like Brown Widows, their technicians physically walk the property to identify harborage areas rather than just spraying blindly.

Additionally, they provide a highly transparent approach to termite control, offering homeowners localized treatments instead of immediately pushing expensive, full-home fumigations.

• “Stephen came out to my house and did an amazing job . We had subterranean and drywood termites . He gave me options to do a non-tenting treatment and also a tent. I liked that he gave a few different options . I went with the non-tenting method and the termites are gone!” — Eli Remba

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• “This time Chase came out, walked around the premises with us to see where all the brown widows like to hide and then did his thing. We received a text from him about 45 minutes before his ETA and he arrived right when he said he would. Gotta love good communication!” — Jennifer A

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• “I saw that there was a wasp nest on the side of my house. I called these guys and within an hour the nest was gone. I think that’s because they had a guy in my area already, I don’t think they usually respond that fast, but I was very happy they did.” — Douglas Goldstein

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• “We’ve had this company come out twice now for fleas. We’re guessing the fleas are coming from wild animals that go through our backyard. They are very professional, and they explain thoroughly what they are going to do. The fleas are eliminated overnight.” — allegro72

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The Bad: Communication Breakdown Warning

To provide absolute transparency, our data audit does not just highlight the positive reviews. We also found a highly specific, severe complaint regarding the scheduling department’s failure to communicate with existing customers.

• “These guys do not deserve the high rating. They seem extremely responsive to new customers, but as a not new customer? Good luck. Thus far they have scheduled a service with me TWICE and not had the basic human decency to call me to let me know they are not showing up. So unprofessional. The first time they didn’t show, was because they lost one of their technicians. No one called me, I had to call them. Gave them a second chance… Here we are again, my tenants were home waiting, the time for the treatment came and went. I texted and called and not one person had the decency to call me to let me know what the heck was going on. Al, you are a terrible business man… Never again Sir, never again.” — April Fulmer (1-Star Rating)

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