Last Updated: 2026 | Data verified by The PCC Research Team
Commercial pest control is a completely different industry than residential pest control. If a food processing plant or corporate facility fails a health audit due to roaches or gnats, the entire operation can be shut down. You cannot rely on a standard residential baseboard sprayer for these environments.
As part of our commitment to maintaining the most accurate Pomona pest control guide, we constantly monitor how local companies perform in high-stakes environments. We bypassed the marketing spin and extracted raw, verified Google Maps data from business owners and facility managers across the region to see what actually happens in the field.
Our 2026 data audit for Sprague Pest Solution revealed an elite commercial operator. Their technicians are trusted to service massive local accounts—including Charlie’s Produce LA and the Thrifty’s Ice Cream plant—on a weekly basis. Reviewers explicitly credit Sprague for elevating their audit scores to “excellent” and for executing extreme physical extractions, such as pulling dead rats from deep within wall voids. Here is the verifiable truth about Sprague.
The Verified Technician Roster
We track the actual names of the professionals servicing your facility. Based on our data audit of Sprague Pest Solution in Pomona, this team is built around heavy-duty commercial experts who build immense loyalty with their corporate accounts. Here are the most frequently commended operators:
Tory Paulus & Bobby Gasaway The MVPs
Mentions: 15+ Verified 5-Star Reviews
Tory Paulus is the commercial savior, heavily praised by management staff for completely eliminating gnat issues at massive food production facilities like Thrifty’s Ice Cream. Bobby Gasaway is the heavy-extractor, noted for going “above and beyond” to find and remove dead animals trapped in structural walls to eliminate odor.
Matt Keyes & Walter Parada
Mentions: Multiple 5-Star Reviews
These are the long-term facility experts. Matt Keyes has been trusted by processing plant managers for over 7-8 years, conducting meticulous spraying and cleaning. Walter Parada provides excellent customer service and is trusted to keep massive properties protected from intruding creatures.
Thomas, Kyle & Isaiah
Mentions: Multiple 5-Star Reviews
The audit and emergency response team. Thomas is specifically credited with raising commercial audit scores to “excellent.” Kyle is the “roach slayer” who finds the root of complex infestations. Isaiah is trusted by major accounts like Charlie’s Produce LA for rapid dispatch.
Service Deep Dive: Food Safety & Excellent Audit Scores
In our head-to-head pest control comparisons, we value exterminators who understand the intense regulatory pressure placed on food distributors and manufacturing plants. A single gnat flying into a production line can cause catastrophic financial losses.
Our data shows that Sprague’s field technicians excel in these high-stress environments. Reviewers explicitly praise the company for servicing processing plants on a weekly basis, maintaining immaculate records, and significantly raising their facility audit scores.
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“Tory Paulus is very professional when he comes on the Thrifty’s Ice cream plant. Extremely professional, carry it out as assignments. Since he’s been here, he’s been no more nats. Flying into my coffee in my food and the management staff loves him. We need good guys like that.” — Nationwide Guard
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“Sprague technician Thomas is very knowledgeable and has expert experience with pest solutions. Our audit scores have moved to excellent with thier partnership.” — Clementina Eley
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“We are a food company in the Los Angeles area and we have Sprague Pest Solutions as our pest control service provider. We have been with them for the past 2 years. We are very satisfied with the service we receive from Sprague Pest Solutions. Sprague has a great team of technicians that arrive to service our facility regularly (weekly), provide timely feedback and are quick to respond to pest issues as they arise.” — Andrew Medina (4-Star Rating)
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Service Deep Dive: Wall Voids & Roach Slayers
When dealing with commercial structures, pests often die in inaccessible places. A decaying rodent inside a wall void can shut down an entire office floor due to the severe odor. You need an exterminator willing to execute a physical extraction.
Our data highlights Sprague’s willingness to go “above and beyond.” Reviewers specifically credit technicians like Bobby Gasaway for engineering creative solutions to extract dead rats from tight wall voids, and technicians like Kyle for actively hunting down the root cause of deep roach problems instead of just spraying the surface.
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“Bobby Gasaway really went above and beyond for us today! The best service and hard work provided from him is what you will receive. He was able to get a dead rat that fell between a wall and was hard to get out but nothing is not impossible for Bobby. He had an idea and conquered to get this dead animal out the building. Since we were all starting to get a very strong and bad odor. Thank you Bobby!!!!” — Alicia Alba
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“Kyle found the root of my roach problem 👍! Thank you Sprague for assigning kick ass Kyle to us always very productive n informative” — Jerry Seinfeld
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“Company is great at communicating and was constantly checking in with the team, Isaiah Vasquez came out, identified the source immediately, and explained the treatment plan clearly. Since their visit, we haven’t seen a single bug. Professional, effective :)” — Tlali santos
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Service Deep Dive: Long-Term Vendor Reliability
A commercial pest control contract is only as valuable as the company’s ability to show up consistently year after year. The pest control industry frequently suffers from massive technician turnover, meaning a new stranger shows up at your facility every other month.
Our audit revealed that Sprague maintains incredible employee retention on their routes. Reviewers explicitly verified continuous, 8-year relationships with their assigned technicians, building immense trust between the vendor and the facility manager.
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“Great guy, Matt is very friendly, professional and always doing a great job inspecting, spraying and cleaning areas around our processing plant. This is the second time I have recommended Sprague solutions to my company so Matt has been following me for the past 7-8 years. We appreciate his help from Sprague pest solutions. We would definitely recommend and use Spregue for any rodents, spiders, ants. Thank you Matt and Sprague Pest Solutions for the support and great work all around! 👌” — Daniel Torres
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“Isaiah the best Sprague technician we have had here at Charlie’s to date. We called in to report a pest sighting an he was on on site fast. – Charlie’s Produce LA” — Stella Montanez
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“Walter Parada has Great customer service and very knowledgeable I appreciate his commitment and his great attitude when he is here at our facility’s” — Chef Merito Seasonings
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The Limitations: A Flawless Corporate Dataset
To maintain absolute transparency and trust with our readers, the PCC Research Team actively seeks out negative reviews and 1-star complaints to highlight operational flaws. In the case of Sprague Pest Solution in Pomona, our extensive 2026 data scrape returned exactly zero 1-star, 2-star, or 3-star reviews.
This is an incredibly rare finding in the highly litigious commercial facility management industry. However, it should be noted that because Sprague is a dedicated commercial, industrial, and agricultural pest management firm, they are likely not the most cost-effective option for a standard single-family residential homeowner simply looking for a quick ant spray. They are built for scale and regulatory compliance.